Key Responsibilities

Customer Services

- Meet and Greet Customers

- Assisting customers throughout the shopping journey

- Sharing product features and benefit with the customers

- Explaining services building trusts and Loyalty

- Resolving customer queries pre and post sale

- Ensure product delivery to the customer on time

- Receive feedback from the customer on services and products

Inventory Management

- Daily quick count of all the PIDs available in the store

- Receive bulk shipment ,physical count and mark receive in the system on daily basis.

- Daily Replenishment to fill the display gap

- Check the bad inventory/damage product and keep on designated place

- Ensure daily handover and receiving product from VRX through HOP App

- Highlight inventory mismatch/ discrepency to the Store manager

Operation Process

- Following the VM Guidelines

- Maintain Cleanliness

- Update all SOPs Files on daily basis

- Reconcile daily cash and card sale

📌 Walk-in || Sales Associate/Senior Sales Associate (Bengaluru)
🏢 Lenskart
📍 Bengaluru