- Role & Responsibilities

- Welcome and assist patients, visitors, and their relatives.

- Handle patient registration, appointment scheduling, and OPD inquiries.

- Manage incoming and outgoing telephone calls.

- Guide patients to the appropriate doctor, department, or facility.

- Coordinate with doctors, nurses, billing, and other hospital departments.

- Maintain patient records, registration forms, and front-desk documentation.

- Provide information about hospital services, visiting hours, and procedures.

- Handle patient and visitor queries politely and professionally.

- Maintain patient confidentiality and follow hospital protocols.

- Ensure smooth front-desk operations during day and night shifts.

- Coordinate with emergency and other departments when required.

Preferred candidate profile

- Graduate preferred.





- Previous experience in a hospital or healthcare setting will be an advantage.

- Good communication and interpersonal skills.

- Basic computer knowledge and data-entry skills.

- Pleasant personality, patience, and a helpful attitude.

- Ability to handle patients and their relatives professionally.

- Must be flexible to work in both day and night shifts on a rotational basis.

Perks and benefits

- Salary as per company standards and experience.

- Professional healthcare working environment.

- Training and learning opportunities.

- Growth opportunities opportunities.

📌 Walk-in || Receptionist / Front Office Executive (Navi Mumbai)
🏢 Riverside Bu0026J Hospital And Research Centre
📍 Navi Mumbai