- Role & Responsibilities
- Welcome and assist patients, visitors, and their relatives.
- Handle patient registration, appointment scheduling, and OPD inquiries.
- Manage incoming and outgoing telephone calls.
- Guide patients to the appropriate doctor, department, or facility.
- Coordinate with doctors, nurses, billing, and other hospital departments.
- Maintain patient records, registration forms, and front-desk documentation.
- Provide information about hospital services, visiting hours, and procedures.
- Handle patient and visitor queries politely and professionally.
- Maintain patient confidentiality and follow hospital protocols.
- Ensure smooth front-desk operations during day and night shifts.
- Coordinate with emergency and other departments when required.

Preferred candidate profile

- Graduate preferred.
- Previous experience in a hospital or healthcare setting will be an advantage.
- Good communication and interpersonal skills.
- Basic computer knowledge and data-entry skills.




- Pleasant personality, patience, and a helpful attitude.
- Ability to handle patients and their relatives professionally.
- Must be flexible to work in both day and night shifts on a rotational basis.

Perks and benefits

- Salary as per company standards and experience.
- Professional healthcare working setting.
- Training and learning opportunities.
- Career growth opportunities.

Role: Front Office, Industry Type: Medical Services / Hospital, Department: Administration & Facilities, Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Front Office ManagementPatient Registration and Appointment SchedulingPatient Handling and Customer ServiceCommunication and Coordination Skills

📌 Walk-in || Receptionist / Front Office Executive (Navi Mumbai)
🏢 Riverside Bu0026J Hospital And Research Centre
📍 Navi Mumbai