Were Hiring | Operations Executive

Location: Mohali

Salary: 20,000 - 29,000 CTC

Shift: Rotational Shifts

Week Off: Rotational Week Off

Both-Side Cab Facility Available

Experience Required: Minimum 6 Months (Any Domain)

Qualification: Graduate / Undergraduate

English Communication Skills - Mandatory

About the Role

Are you passionate about helping customers and delivering exceptional service? We are looking for enthusiastic and customer-focused professionals to join our growing team as Customer Support Executives.

If you have excellent English communication skills, a positive attitude, and at least 1 year of work experience in any domain, we'd love to connect with you!

Key Responsibilities

Handle customer queries through calls, emails, and chat support

Provide accurate information and effective solutions to customers

Resolve customer concerns in a timely and professional manner

Maintain a high level of customer satisfaction and engagement

Document customer interactions and update CRM systems

Escalate unresolved issues to the relevant departments

Meet quality, productivity, and service standards





Build strong customer relationships through excellent support

Skills Required

Excellent English verbal & written communication

Customer Service & Customer Support skills

Active Listening & Problem-Solving abilities

Customer-Centric Approach

Good interpersonal and relationship-building skills

Basic computer knowledge & MS Office proficiency

Ability to work in a fast-paced workplace

Team player with a positive attitude

What We Offer

Attractive Salary Package (20K - 29K CTC)

Both-Side Cab Facility Available

Excellent Career Growth Opportunities

Training & Development Programs

Performance-Based Rewards & Recognition

Supportive and Professional Work Environment

Fun Employee Engagement Activities

Preferred Candidate Profile

Minimum 6 Months of experience in any industry/domain

Comfortable working in rotational shifts & rotational week offs

Strong customer handling skills

Immediate Joiners preferred

Interested candidates can share their updated resume or apply now!

Email - [email protected]

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