- Fresher to 2 years experience in collections, two wheeler with valid license, local language proficiency
- Conduct field visits, follow up on overdue accounts, negotiate settlements, maintain records, coordinate dispute resolution, achieve collection targets
- Monthly salary 16.5k to 20k depending on location
Role & Responsibilities : We are looking for a Collection Executive to manage overdue and non performing customer accounts. The role includes conducting field visits, following up for repayments, negotiating settlement plans, and maintaining accurate documentation.
Key Responsibilities:
- Conduct field visits and follow-ups for overdue customers.
- Ensure timely recovery of EMIs and closure of delinquent accounts.
- Maintain accurate records of all collection efforts.
- Coordinate with internal teams for dispute resolution.
- Educate customers on repayment terms and settlement procedures.
- Achieve assigned monthly collection targets.
Required Skills & Qualifications :
- Minimum Fresher to 2 year of experience in collections.
- Solid communication and negotiation skills.
- Two wheeler with valid driving license.
- Local language proficiency preferred.
- Basic MS Excel knowledge