EXPORT SALES COORDINATOR

Position: Export Sales Coordinator

Experience: 1 to 3 Years

Department: International Business / Exports Sales

Location: Noida

Salary Budget: Up to 4 LPA

Employment Type: Full-time

Reporting to: Export Manager

ROLE PURPOSE

We are looking for a motivated and detail-oriented Export Sales Coordinator to support international sales and export operations. The candidate will be responsible for coordinating with international customers, distributors, and internal departments, following up on export orders, preparing sales and export-related documentation, maintaining sales records, and ensuring timely order processing and shipment execution.

Experience in mobile accessories, consumer electronics, or electronic manufacturing will be preferred.

KEY RESPONSIBILITIES

International Sales Coordination:

- Coordinate with international customers, distributors, importers, and business partners.
- Respond to customer inquiries regarding products, pricing,quotations, and order status.
- Prepare quotations, invoices, and sales-related documents.
- Follow up with customers for recent orders, repeat orders, and pending inquiries.
- Support the Export Manager in daily international sales activities.

Export Order Management:

- Coordinate export orders from order confirmation to dispatch and shipment.
- Follow up with Production, Purchase, Stores, Quality, and Logistics teams to ensure timely order fulfilment.
- Monitor order status, delivery schedules, and shipment timelines.
- Maintain records of pending orders, dispatched orders, and customer requirements.
- Communicate order updates and shipment details to customers.

Export Documentation & Logistics:

- Prepare and maintain export documents, including Commercial Invoices, Packing Lists, Invoices, and other shipment-related documents.
- Coordinate with CHA, freight forwarders, shipping lines, and courier partners for export shipments.
- Assist in preparing shipping documents, shipping bills, certificates of origin, and other required documents.




- Ensure documentation accuracy and timely submission for export shipments.
- Track shipments and coordinate with logistics partners to resolve delivery-related issues.

Sales Reporting & MIS:

- Maintain export sales records, customer databases, order details, and shipment reports.
- Prepare daily, weekly, and monthly export sales MIS reports.
- Track customer inquiries, quotations, order conversion, pending payments, and repeat business.
- Support sales forecasting and maintain updated export order pipelines.
- Maintain proper documentation and records for management review.

Payment & Customer Coordination:

- Follow up with customers regarding advance payments, pending invoices, and outstanding balances.
- Coordinate with the Accounts and Finance teams for payment updates and invoice reconciliation.
- Maintain professional relationships with international customers and distributors.
- Assist in resolving customer queries related to orders, shipments, invoices, and delivery schedules.

KEY KPIs

Export Order Processing Accuracy | Timely Shipment Execution | Customer Inquiry Response Time | Export Documentation

Accuracy | Sales Coordination Efficiency | Order Follow-up & Conversion | Customer Satisfaction | Export MIS Accuracy |

Outstanding Payment Follow-up | On-time Delivery

DESIRED CANDIDATE PROFILE

Qualification: Any Graduate; MBA in International Business, Sales & Marketing, or a related field will be preferred.

Experience: 1 to 3 years of relevant experience in Export Sales Coordination, Export Operations, International Sales, or a similar role.

Industry Preference: Mobile Accessories, Consumer Electronics, Electronics Manufacturing, Telecom Accessories, or related industries.

Technical Skills: MS Excel, MS Office, email communication, sales reporting, and export documentation.

CORE COMPETENCIES

Export Sales Coordination | International Customer Communication | Export Documentation | Order Processing &

Shipment Tracking | Sales MIS & Reporting | Customer Relationship Management | Coordination with Internal

Departments | Payment Follow-up | Attention to Detail | Time Management | Communication & Negotiation Skills

📌 Walk-in || Export Sales Coordinator (Noida)
🏢 ERD Technologies
📍 Noida