: Branch Manager - Factory

Purpose of the Job: To manage factory-level sales operations, lead and motivate the sales team, and achieve assigned sales targets while ensuring excellent customer experience. The role focuses on driving retail sales growth, building strong relationships with key stakeholders, and implementing effective strategies to enhance business performance at the factory branch.

Role:

1. Factory sales operations: Managing end-to-end sales operations directly from the factory location.

- Business development: Building strong relationships with architects, contractors, marble installers, and retail customers to generate repeat business and referrals.
- Lead generation: Developing and implementing cost-effective and cutting-edge strategies to generate leads beyond existing channels.
- Team leadership & coaching: Leading, coaching, and supporting team members to achieve individual and collective sales targets.
- Target achievement: Driving self and team sales targets on a monthly, quarterly, and annual basis.
- Market intelligence: Monitoring and analyzing market trends, competition, and customer behavior to support business growth.
- Customer experience management: Ensuring superior customer experience in line with the company's vision and values.
- Reporting & review: Preparing sales reports, performance dashboards, and providing regular updates to management.

Key Performance Indicators (KPIs):

1.



Achievement of sales targets (monthly / quarterly / yearly) Weightage: 50%
2. Team performance: Minimum 75% of team members achieving their targets Weightage: 30%
3. Customer experience & feedback scores aligned with company vision Weightage: 20% Key Skills & Competencies:

4. Strong leadership and team management capabilities
5. Proven retail sales and customer-handling expertise
6. Ability to build relationships quickly and effectively
7. Strategic thinking with result-oriented mindset
8. Strong communication and negotiation skills
9. Analytical ability with focus on performance metrics Qualification & Experience:

10. Graduate / Postgraduate in Commerce, Science, Sales, Marketing, or Business Administration 8 to 12 years of experience in retail sales, 2. Preferably in marble, tiles, furniture, or building materials industry.
11. Demonstrated experience in managing and achieving challenging sales targets Languages:

12. Proficiency in English
13. Working knowledge of Tamil
14. Working knowledge of Hindi
15. Working knowledge of Kannada Customer Experience Focus:

16. Customer feedback scores and ratings to be monitored regularly
17. Decisions to be taken in alignment with the company's vision statement
18. High emphasis on service quality, relationship building, and deal closure.

📌 Walk-in || Branch Manager (Krishnagiri)
🏢 Krismar
📍 Krishnagiri