Virtual Walk-In Interview(18th Oct) |Customer Support | InfoEdge | Noida
Sunday, October 18 • 2:00 -3:00pm
Time zone: UTC
Google Meet joining info
Video call link: https://meet.google.com/rrf-izii-jnh
We are looking for a Customer Service Executive to handle inbound queries from recruiters/employers and jobseekers and provide timely resolutions and support.
Key Responsibilities:-
- Handle inbound calls and queries from recruiters and jobseekers.
- Understand customer concerns and provide appropriate solutions.
- Assist recruiters with job posting, candidate search, and platform-related queries.
- Assist jobseekers with job search, applications, and profile-related queries.
- Ask relevant questions to understand customer requirements.
- Maintain accurate records of customer interactions in CRM.