HIRING GRADUATE FRESHERS

Position: Customer Support Executive - International Chat Process

Location: Pratap Nagar, Jaipur

Teleperformance (TP) is a French multinational leader in digitally integrated business services, specializing in customer experience management and business process outsourcing across 100+ countries.

Role & Responsibilities:

- Handle customer queries and concerns through chat support.
- Resolve customer concerns related to products, services, and accounts.
- Understand customer requirements and provide appropriate solutions.
- Assist customers with accurate product and service information.
- Ensure excellent customer service and customer satisfaction.
- Resolve queries within the defined TAT.
- Maintain detailed and accurate records of customer interactions in the CRM system.
- Escalate unresolved issues to the concerned team whenever required.
- Meet quality, productivity, and CSAT targets.




- Follow company policies, compliance guidelines, and data security standards.

Eligibility & Requirements:

- Graduate freshers can apply.
- Undergraduates with 6+ months of experience can apply.
- Freshers and experienced candidates are welcome.
- Excellent written and verbal English communication skills.
- Solid problem-solving and customer-handling skills.
- Typing speed: 30 WPM with 90% accuracy.
- Comfortable working in rotational/night shifts.
- Candidates pursuing a regular course are not eligible.

Shift & Work Details:

- Rotational shifts.
- 5 days working with rotational week-offs.

Exciting bonus!! Interested candidates can share their updated resume with:

Kanika Bedi

(phone hidden)

📌 Urgent Hiring | International Chat Process | Jaipur Pratap Nagar
🏢 TP
📍 Jaipur