- Good communication skills, maintain exceptional communication skills with absolute fluency in English.
- Demonstrate a good understanding of professional email etiquette and draft high-quality business emails.
- Actively work on current sales leads by reaching out to prospective clients and providing product demonstrations.
- Keep the sales pipeline healthy and consistently moving forward.
- Conduct engaging, tailored product demonstrations for potential clients, understanding their business workflows to show how Moon Invoice solves their specific pain points.
- Maintain a positive customer experience while coordinating seamlessly with internal teams to resolve any customer issues.
- Maintain meticulous records of all lead interactions, call logs, emails, and pipeline stages within the CRM system to ensure accurate sales forecasting and data-driven tracking.
Technical Requirements (If any specific)
- Ability to understand technical terminology and perform basic software troubleshooting.v
- Better if familiar with software sales. Plus if familiar with CRM tools
- Coordinate effectively with the technical team regarding any customer-reported issues.
- Strong multitasking skills with the explicit ability to prioritize tasks efficiently.
- Should be good at generating sales and upselling to active customers
- Ability to comfortably utilize video conferencing tools (Zoom, Google Meet, Microsoft Teams) and screen-sharing software to conduct smooth, professional live product demonstrations.
US shift: 6PM to 4AM.
Shift duration: 9 Hours, 6 days a week. Rotational shift as per availability