Role & responsibilities
Nature Explorers India is looking for a result-oriented Tour Sales Consultant with 13 years of experience in tourism sales, travel consulting, or tour sales and operations.
The candidate will be responsible for converting qualified customer enquiries into confirmed bookings for wildlife tours, safaris, and customised nature-based travel experiences.
This is a sales conversion and closing role. Cold calling and lead generation through telecalling are not the primary responsibilities. Qualified leads will be handed over by the Client Relationship & Experience Manager, and the consultant will manage sales discussions, customised proposals, negotiations, follow-ups, and booking closures.
Key Responsibilities
- Convert qualified travel enquiries into confirmed tour bookings.
- Understand customer preferences, travel requirements, budgets, and expectations.
- Recommend suitable wildlife tours, safaris, and customised nature travel packages.
- Present itineraries, tour inclusions, quotations, and pricing to prospective customers.
- Handle sales negotiations, customer objections, and follow-ups to close bookings.
- Achieve monthly sales, revenue, and Gross Profit (GP) targets.
- Identify opportunities for package upgrades, add-on experiences, and higher-value bookings.
- Maintain regular follow-ups and ensure timely closure of assigned leads.
- Coordinate with the Operations Team to confirm tour availability, itinerary feasibility, pricing, and special requirements.
- Ensure a smooth handover of confirmed bookings to the Operations Team.
- Maintain accurate lead details, quotations, follow-up records, and booking status in the CRM.
- Track conversion ratios, sales performance, and reasons for lost business.
- Build customer relationships to encourage repeat bookings and referrals.
Preferred candidate profile Skills & Requirements
- Graduate in any discipline; Travel & Tourism or Hospitality qualifications will be an advantage.
- 13 years of relevant experience in tourism sales, tour sales, travel consulting, or sales and operations.
- Robust communication, negotiation, persuasion, and sales-closing skills.
- Ability to convert qualified leads into confirmed business.
- Good customer relationship management and follow-up skills.
- Commercial awareness and the ability to achieve sales targets while maintaining profitability.
- Familiarity with CRM systems, MS Excel, and sales reporting.
- Passion for wildlife, nature, safaris, and travel will be an added advantage.
Key Performance Indicators (KPIs)
- Monthly sales and Gross Profit achievement.
- Qualified lead-to-booking conversion ratio.
- Number and value of confirmed bookings.
- Timely follow-ups and sales closure rate.
- Profitability per booking and customer satisfaction.
Ideal Candidate We are looking for a confident sales professional who takes ownership of qualified leads, handles customer objections effectively, follows up persistently, and converts genuine travel opportunities into profitable bookings.
Interested candidates can apply with their updated CV, current CTC, expected CTC, notice period, and relevant experience to:
[email protected]
Join Nature Explorers India and help customers discover unforgettable wildlife and nature experiences.
📌 Tour Sales Consultant Wildlife and Nature Travel (Mumbai)
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📍 Mumbai