Job Title: Travel Operations Executive

Company: SAM Tours and Travels | Travel Operations for Sam Tours

About the Role

SAM is looking for a skilled and detail-oriented Travel Operations Executive to manage customer enquiries and assist with tour planning for Sam Tours. The ideal candidate must have strong MS Office skills, decent typing speed, and good English-speaking abilities. The candidate should be comfortable communicating with clients and preparing professional tour itineraries and quotations.

Key Responsibilities

- Handle customer enquiries through phone calls, WhatsApp, and email.
- Communicate professionally with clients in English and Hindi.
- Understand customer requirements, travel preferences, budgets, and travel dates.
- Prepare customized domestic and international tour itineraries.
- Create professional itineraries, quotations, and travel proposals using MS Word.
- Use MS Excel for maintaining customer records, quotations, and enquiry details.
- Use MS PowerPoint and other MS Office applications whenever required.
- Type and format documents quickly, accurately, and professionally.
- Revise tour itineraries according to customer requirements.
- Follow up with potential customers and assist them throughout the enquiry process.
- Coordinate with the team to ensure smooth travel planning and customer satisfaction.

Mandatory Skills
- Decent knowledge of MS Office, especially Microsoft Word and Excel.
- Good typing speed and accuracy for preparing itineraries,



quotations, and other documents.
- Good English-speaking skills and professional verbal communication.
- Good written English for emails, quotations, and client communication.
- Confidence in handling customer enquiries over calls and WhatsApp.
- Strong computer skills, attention to detail, and time management.

Experience and Qualifications
- Freshers and experienced candidates may apply if they possess the required skills.
- Previous experience in travel agencies, tour operations, or customer support will be an advantage.
- Candidates should be willing to learn about travel destinations, sightseeing options, and tour package preparation.

Employment Details
- Job Type: Full time, Permanent
- Department: Travel Operations
- Work Area: Customer Support, Tour Itinerary Preparation, and Travel Coordination

Candidates with decent computer skills, excellent typing accuracy, and confident English communication are encouraged to apply. Note for Applicants: Candidates who have limited knowledge of MS Word, Excel, or other computer applications but have a strong willingness to learn are also welcome to apply. We are happy to provide guidance and training to help the right candidate develop the required skills. A positive attitude, eagerness to learn, good communication skills, and dedication are what matter most to us.

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Tour Operations Executive (Agra)
🏢 Sam Tours and Travels
📍 Agra