Position: Territorial Manager Sales & Application Support (IVD)

Company: Genuine Biosystem Pvt. Ltd.

Department: Sales & Application Support

Industry: In Vitro Diagnostics (IVD) / Medical Diagnostics

Experience: 45 Years

Employment Type: Full-Time

Total Vacancies: 4

Job Location: Tamil Nadu Territory-Based Role

Job Summary

We are looking for experienced and result-oriented professionals to join our team as Territorial Managers Sales & Application Support in the IVD diagnostics industry. The ideal candidates will be responsible for developing territory-wise business, managing customer relationships, promoting diagnostic products, providing application support, and achieving sales targets.

Key Responsibilities

1. Sales & Business Development

- Achieve sales targets for IVD diagnostic products, reagents, kits, and related instruments.
- Develop new business opportunities with diagnostic laboratories, hospitals, clinics, and healthcare institutions.
- Build and maintain strong relationships with customers and channel partners.
- Identify market opportunities, monitor competitor activities, and expand territory coverage.
- Manage sales pipelines, prepare forecasts, and submit regular sales reports.

2. Application Support & Customer Service

- Provide product demonstrations, application guidance, and technical assistance to customers.
- Support customers in product installation, instrument operation, troubleshooting, and routine application queries, as applicable.
- Coordinate with the Service, Technical,



and Application teams to resolve customer issues promptly.
- Conduct product training for laboratory personnel and customers.
- Ensure customer satisfaction and encourage repeat business.

3. Territory & Account Management

- Manage the assigned territory independently and plan regular customer visits.
- Develop dealer and distributor networks where applicable.
- Follow up on quotations, orders, payments, and outstanding collections.
- Maintain accurate customer records and CRM/MIS reports.
- Travel within the assigned territory to achieve business and customer support objectives.

Eligibility & Requirements

- Bachelors or Masters degree in Life Sciences, Biochemistry, Biotechnology, Microbiology, Chemistry, Medical Laboratory Technology, or a related discipline.
- 45 years of relevant experience in IVD, diagnostics, medical devices, or laboratory products.
- Experience in diagnostic product sales, customer handling, and application support is preferred.
- Good communication, presentation, negotiation, and relationship-management skills.
- Robust business development and territory management capabilities.
- Willingness to travel extensively within the assigned territory.

Territory-Based Locations

- Chennai
- Vellore
- Coimbatore
- Trichy
- Madurai

How to Apply Interested candidates may share their updated resume at [email protected].

Contact: +91 63830 66400

Join Genuine Biosystem Pvt. Ltd. and contribute to delivering reliable diagnostic solutions for better healthcare.

📌 Territorial Manager Sales Application Support (Chennai)
🏢 GENUINE BIOSYSTEM
📍 Chennai