- Manage inbound and outbound calls in a timely manner.
- Follow communication scripts when handling different topics.
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Keep records of all conversations in our call center database in a comprehensible way.
📌 Telecaller Executive (New Delhi)
🏢 Radiant Infosolutions
📍 New Delhi
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