- Education: Minimum 12th grade pass or equivalent
- Availability: Immediate joiners preferred
- Experience: Prior experience in telecalling or customer service is an advantage but not mandatory
- Good listening and problem-solving abilities
We are looking for a dynamic and motivated Telecaller to join our team in Hyderabad. The ideal candidate will play a crucial role in engaging with potential clients, promoting our educational consultancy services, and supporting students with valuable information about educational opportunities in India and abroad.
Key Responsibilities:
- Make outbound calls to prospective clients and students.
- Provide information about our services, including educational programs, admissions processes, and study abroad options.
- Respond to inquiries and follow up on leads promptly.
- Maintain detailed records of customer interactions and feedback in the CRM system.
- Achieve daily and monthly targets for calls and conversions.
- Collaborate with the team to improve outreach strategies.
Requirements:
- Education: Minimum 12th grade pass or equivalent. Bachelor s degree preferred.
- Experience: Prior experience in telecalling or customer service is an advantage but not mandatory.
- Skills:
- Excellent verbal communication skills in English and Telugu (Hindi or other regional languages is a bonus).