Call prospective students who enquire through advertisements, social media, and other channels. Understand their qualifications, preferred courses, and admission requirements. Explain course options, eligibility, fees, and the admission process using approved information.
Follow up with interested students through calls and WhatsApp. Schedule counselling calls and coordinate with the admissions team. Maintain accurate lead records, call outcomes, and next follow-up dates in Google Sheets or a CRM.
Work towards agreed calling, follow-up, and admission targets. Communicate politely and handle student information confidentially.