Company Description Rus Education is a leading MBBS abroad facilitator that has supported thousands of Indian students in pursuing medical education in Russia and other countries for over three decades. With 34 offices across India, the organization provides local support, personalized counseling, and end-to-end services from university selection to graduation.

Rus Education partners with globally recognized, English-medium medical universities that offer affordable tuition, advanced clinical training, and modern infrastructure. The team assists students with applications, visas, travel, accommodation, and ongoing in-country support, along with FMGE/NExT coaching and career guidance. Rus Education operates with transparent processes and student-first policies, helping learners turn their medical aspirations into successful careers.

Role Description The Tele-counselor will provide informative and empathetic guidance to prospective students and families via phone and digital communication channels, focusing on MBBS opportunities in Russia and other countries. Day-to-day responsibilities include responding to inquiries, explaining admission processes, eligibility criteria, fee structures, and university options, and maintaining accurate records of interactions in the CRM.

The role involves following up with leads, scheduling counseling sessions, coordinating with on-site teams, and supporting students through each stage of the admission and enrollment process. The Tele-counselor will also contribute to outreach campaigns, share updates on policies and requirements,



and ensure a high standard of service and compliance with organizational guidelines. This is a full time, on-site role based in Noida.

Qualifications

- Candidates should possess strong communication and interpersonal skills, including clear spoken and written English and Hindi, active listening, and the ability to explain complex information simply and accurately.
- Candidates should possess counseling and student advisory skills, such as empathetic guidance, needs assessment, educational consultation, and relationship-building with students and families.
- Candidates should possess organizational and administrative skills, including CRM usage, data entry, documentation, time management, and follow-up tracking.
- Candidates should possess basic sales and outreach skills, including lead handling, telecalling, persuasion, objection handling, and working toward enrollment targets in an ethical, student-centric manner.
- Candidates should possess digital literacy skills, such as proficiency with office productivity tools (e.g., MS Office, email, spreadsheets), online communication platforms, and basic internet research.
- Relevant qualifications include a bachelor’s degree in any discipline (Education, Counseling, Psychology, Business, or related fields preferred) and prior experience in counseling, admissions, customer service, or education consulting.
- Additional beneficial qualifications include experience in overseas education, familiarity with medical education pathways (MBBS, FMGE/NExT), and the ability to work flexible hours during peak admission seasons.

📌 Tele-counselor (Noida)
🏢 Rus Education
📍 Noida