Job Title: Executive- LMS Admin
Job Location: Gurgaon (Work from Office)
Employment Type: Full time
We are currently hiring for the role of Executive LMS Support. Please find the detailed attached for your reference. Below are the key highlights of the opportunity:
Position Details:
- Role: Executive LMS Support
- Location: Gurgaon (Work From Office)
- Experience: 25 years
- Shift: Rotational shifts (including night shifts)
- Joining: Immediate joiners preferred
Role Overview:
- Provide technical and customer support to global customers on SAP Learning platforms (Training Shop & Certification Hub)
- Handle tickets, escalations, and issue resolution
- Collaborate with global stakeholders and internal teams
- Perform reporting, root cause analysis, and process improvements
Eligibility Criteria:
- 2–5 years of experience in BPO / International Voice (Blended process)
- Technical graduate (BCA / B.Tech / B.E.)
- Strong communication and customer-handling skills
Perks & Benefits:
- Cab facility (pickup & drop)
- 5 days working (WFO –Gurgaon)
Contact Details- Jasleen Kaur ((phone hidden)) Email id-
[email protected]
📌 Technical Specialist (Gurugram)
🏢 Niit Learning Systems
📍 Gurugram