1. The purpose of the role is to provide resolution for any technical issues faced by the homecare technicians (Home Connect or Home Assist) during their visit to the customer premises for FTTx installation and Services.
2. Advisor shall be responsible for raising and resolving complaints for the customer frontend teams.
Education Requirement B.E/ B.Tech in IT
Experience Requirement 2 - 3 years
Skills & Competencies
1. Technical Skills
2. Ability to understand & explain problems & solutions
3. Valuable communication & Interpersonal skills.
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