Exp: 4 to 10 years

Role : Technical Account Manager

Skills: API Integration + SQL +E-commerce Domain

Job Location: Noida (Sector 60) // 5 days WFO

Role & responsibilities The Technical Account Manager will be working cross-functionally to assist our merchants in scaling up the technical aspects of our products.

Externally, you will be working with brand-name retailers who are looking to reduce online fraud rates, and increase their bottom line by optimizing, improving, and enhancing their current services.

The end goal of the Technical Account Manager is to own the technical aspects of integration efforts, upsells and cross-sales to accelerate our merchants growth.

Qualifications:

4 or more years of experience in a Technical Account Manager, Customer Success Engineer, Solutions Engineer, or Technical Project Manager role, working with enterprise customers.

1. Strong client facing experience with excellent communication and project management skills, comfortable working with both technical and business stakeholders.
2. Solid technical background,



including experience troubleshooting production issues, reviewing logs, querying databases, and reading code.Hands on experience with SQL and working with databases. Experience with API integrations and confidence working with technical documentation and source code.

3. Ability to navigate complex, multi layered technical challenges while maintaining strong internal and external relationships.
4. Experience working cross functionally with R&D;, Product, Sales, and Account Management teams in a global environment.
5. Proactive mindset and solid ownership
6. Excellent written and spoken English
7. Strong experience with Shopify is a significant advantage, especially hands on familiarity with Shopify integrations, APIs, and platform limitations.

8. Experience in E-commerce, payments or FinTech - an advantage.

Preferred candidate profile Interested candidates , kindly share updated resume at [email protected]

📌 Technical Account Manager || Tenarai || Noida
🏢 Tenarai Technologies
📍 Noida