- Team Manager

Department: Sales / Operations / Service | Reports to: Management / Department Head

Job Purpose: To manage the assigned team, ensure completion of targets, coordinate daily activities, maintain discipline, and achieve organizational objectives.

Key Responsibilities

- Team Management: Supervise team members, assign duties, monitor attendance, and ensure accountability.
- Target Achievement: Set daily, weekly, and monthly targets and track performance against them.
- Planning & Coordination: Prepare work plans, coordinate field visits, demonstrations, and service schedules.
- Performance Monitoring: Review individual performance, identify gaps, and take corrective action.
- Reporting: Submit daily progress reports, weekly reviews, and monthly performance summaries to management.
- Problem Resolution: Resolve internal coordination issues, delays, and operational challenges.
- Training & Development: Train team members on product knowledge, communication, sales processes, and customer handling.
- Discipline & Compliance: Ensure adherence to company policies, reporting procedures, and timelines.

Required Qualifications & Skills
- Graduate in Business Administration, Agriculture, Engineering, or a related field; relevant experience may be considered.
- 2–5 years of experience in team supervision, sales, operations, or service management.
- Strong leadership, communication, planning, and decision-making skills.
- Proficiency in MS Excel, email, reporting, and CRM tools.
- Ability to travel for field supervision when required.

Key Performance Indicators (KPIs)

- Team target achievement.
- Productivity and task completion rate.
- Timeliness and accuracy of reporting.
- Team discipline and attendance.




- Reduction in operational delays.
- Team performance improvement.
- Client Manager

Department: Sales / Client Relations | Reports to: Sales Manager / Management

Job Purpose: To develop and maintain robust client relationships, generate business opportunities, manage customer requirements, and ensure client satisfaction throughout the sales and after-sales process.

Key Responsibilities

- Client Acquisition: Identify potential customers, dealers, sugar mills, farmers, and institutional buyers.
- Relationship Management: Maintain regular communication and build long-term business relationships with existing and prospective clients.
- Sales & Business Development: Understand client requirements, explain product specifications, prepare quotations, and follow up on sales opportunities.
- Demonstrations & Visits: Coordinate machinery demonstrations, client meetings, field visits, and product presentations.
- Order Management: Coordinate with the internal team regarding quotations, order confirmation, payment, dispatch, and delivery.
- After-Sales Coordination: Follow up on installation, training, service requirements, spare parts, and customer complaints.
- Client Feedback: Collect market feedback, competitor information, and customer suggestions and share them with management.
- Documentation & Reporting: Maintain client databases, follow-up records, sales pipelines,



and meeting reports.
- Payment Follow-up: Coordinate with clients regarding outstanding payments and ensure compliance with company payment policies.

Required Qualifications & Skills
- Graduate in Business Administration, Agriculture, Engineering, or a related field.
- 1–3 years of experience in sales, client servicing, business development, or account management.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to understand and explain agricultural machinery specifications.
- Proficiency in Excel, CRM software, and professional email communication.
- Willingness to travel for client meetings and field demonstrations.

Key Performance Indicators (KPIs)

- New clients acquired.
- Sales leads converted into orders.
- Revenue and order-booking performance.
- Client follow-up effectiveness.
- Customer satisfaction and complaint resolution.
- Timely payment follow-up.
- Repeat business and client retention.

Key difference between the two positions

Area | Team Manager | Client Manager |

Primary focus | Managing employees and execution | Managing clients and business relationships |

Main responsibility | Team productivity and target achievement | Client satisfaction and sales conversion |

Daily activities | Assigning work, reviews, monitoring progress | Client calls, meetings, demonstrations, follow-ups |

Accountability | Team performance | Client portfolio and assigned business targets |

Success measure | Team delivers results on time | Clients generate business and remain satisfied |

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits

- Paid sick time

Work Location: In person

📌 Team and Client Manager (Hisar)
🏢 Krishna Enterprises
📍 Hisar