Please Note: This role demands working in the Night Shift.

To coordinate with business owners to obtain and confirm appointments for fielding surveys, manage follow-ups, and ensure smooth coordination between business owners, field engineers, and internal teams for timely survey completion.

Key Responsibilities

- Contact business owners through phone calls and emails to request and schedule appointments for fielding surveys.
- Conduct regular follow-ups with business owners to obtain appointment confirmations and ensure timely scheduling.
- Coordinate with field engineers and internal teams regarding survey schedules, appointment status, and pending activities.
- Maintain and update Excel trackers to monitor appointment requests, follow-ups, confirmations, and survey status.
- Identify and escalate appointment-related delays, non-responses, and scheduling issues to the concerned team.




- Maintain accurate records of communication and prepare daily status reports.
- Ensure timely updates and effective communication with all stakeholders.
- Work closely with team members to achieve operational targets and meet project timelines.

Required Skills and Qualifications

- Good English communication skills, both verbal and written.
- 1-2 years of experience in relevant role
- Hands-on knowledge of Microsoft Excel, including data entry, sorting, filtering, and maintaining trackers.
- Strong follow-up and coordination skills.
- Ability to communicate professionally with business owners and internal stakeholders.

Job Type: Full time

Pay: ₹325,000.00 - ₹400,000.00 per year

Work Location: Remote

📌 Survey Coordinator (India)
🏢 SynapsIQ
📍 India