- Onboarding and managing Partners to ensure adherence to quality standards.
- Overseeing the fulfillment process and ensuring timely delivery of services to customers.
- Handling customer and partner escalations with professionalism and efficiency.
- Generating reports using basic knowledge of Google Sheets to track key performance metrics.
- Requirements:
- Street-smart individual with a proactive attitude towards problem-solving.
- Self-starter who can take initiative and work independently.
- Minimum of 6 months of experience in operations management.
- Effective communicator and team player with solid interpersonal skills.