Role & responsibilities

- Drive overall store performance in line with sales, profitability, and customer service goals.
- Lead, coach, and develop a team of sales associates and department leaders.
- Ensure the store is visually appealing and well-stocked in line with brand standards.
- Monitor inventory levels, stock replenishment, and shrinkage control. • Plan and execute seasonal campaigns, in-store activations, and merchandising.
- Analyze store KPIs and identify areas for improvement.
- Build strong customer relationships and ensure consistent high service standards.
- Recruit and train team members aligned with brand culture and values. • Maintain adherence to company policies, health & safety, and operational SOPs.

Preferred candidate profile





- 4-6 years of relevant experience in sports retail or fashion/apparel retail; minimum 3 years in a leadership role.
- Strong leadership, communication, and organizational skills

. • Proven ability to drive sales and manage store KPIs

. • Ability to inspire and engage teams with a hands-on leadership style. • A genuine passion for sports and active lifestyle.

- Knowledge of local market trends and customer preferences.
- Versatile to work on weekends and public holidays. Preferred Qualities: • Background as an athlete, sportsperson, or strong sports enthusiast. • Previous experience working in brands like Nike, Adidas, Puma, etc.

📌 Store Manager (Ernakulam)
🏢 CIEL HR
📍 Ernakulam