• Adherence of Store Operations in line with pre-defined SOPs • Ensure that the look and feel of the store is as per guidelines/standards • Track efficient Cash handling; prevent shoplifting / ensure safety and security • Visual merchandising as per plan / guidelines • Inventory and stock management to prevent stock-outs or excess Inventory • KPI reporting as per guidelines and on-time Strategic Roll outs:
• Accountable for clearing store for formal launch as per pre-defined procedure across dimensions (e.g. manpower/ furniture & fittings/ IT/ device inventory) • Manage closure of current store during refit & conversion Profitability:
• To achieve the target on conversion from the walk in customers in terms of Sales from recent acquisitions & up-sell • To ensure required MIS & tracking at CRO levels • Manage Store expenses are as per plan • Provide suggestions /feedback to improve store productivity People Development / Team Management:
• To ensure daily roistering & briefing to outsourced store staff • Ensure that attrition issues (planned & unplanned) are escalated for timely resolution • Ensure motivation & development of outsourced store staff Customer Experience:
• Ensure adherence to CE guidelines • Manage staff allocation based on demand at point in time • Personally step in to handle demanding customers • Provide suggestions for improvements in CE
Role: Retail Store Manager, Industry Type: Telecom / ISP, Department: Merchandising, Retail & eCommerce, Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Any Graduate read more
Key Skills SalesB2C SalesShowroom Sales
📌 Store Manager (Moradabad)
🏢 Airtel
📍 Moradabad
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