- Implementation undertaken . ~Prepare and submit Daily,Weekly and Monthly reports . ~Constant learning - with Ability to keep oneself constantly updated with products and technologies . Navi Mumbai . Requirement . BE/ IT Engineering/ MCA/ M Tech
Department:
~Customer Success
RoleResponsibilities:
~L2 Engineer well experienced with Server security/ Data canter and Endpoint (AV) security
~At least 1 years experience with Implementation and L2 support for Trend Micro products - Apex one, Deep Security , Email Security , Web security, EDR / XDR
~Ability to work with our core team and conduct Demos and travel onsite POC - Proof of value for Trend Micro Products
~Experience with Support critical security infrastructure, handling escalation
~Handle Incidents and malware outbreaks and work with our IR team
~Reasonable communication and documentation skills - self driven with a sense of responsibility and initiative
~Reporting - Ensure appropriate and timely reporting to all stakeholders for any activity - PoC . Implementation undertaken
~Prepare and submit Daily, Weekly and Monthly reports
~Constant learning - with Ability to keep oneself constantly updated with products and technologies