- Support • Assist in configuring and managing Odoo modules, including CRM, Sales, Rental, Inventory, Purchase, Accounting, HR and Maintenance.
- Support workflow configuration, data imports, master data management and user access management.
- Assist in testing ERP workflows, identifying issues and documenting solutions.
- Support end-user training and maintain process documentation. 2.
Digital
Transformation &
- Automation • Identify opportunities to improve existing business processes through technology.
- Assist in implementing workflow automation and AI-powered productivity solutions.
- Research tools and applications that can improve operational efficiency.
- Dashboards &
- Reporting • Assist in developing and maintaining business dashboards and management reports.
- Work with Excel, Odoo reporting tools and spreadsheets.
- Support reporting for sales, fleet utilisation,
machine status, credit control and other operational KPIs.
- Ensure data accuracy and consistency. 4.
Technical
Integrations • Assist with integrations between Odoo, company websites and third-party applications.
- Work with Odoo Studio, APIs, webhooks and automation tools.
- Troubleshoot basic technical issues and coordinate with external vendors when required. 5.
Project
Coordination &
- User Support • Coordinate with Finance, Sales, HR and Operations teams to understand their requirements.
- Track project tasks, timelines and implementation progress.
- Assist with user testing, training sessions and ongoing ERP support.
- Prepare reports, workflow documents and standard operating procedures.