- Develop custom software solutions as required through scripting and software development
- Expertise and / or experience with ServiceNow ITSM and ITOM products are required
- ServiceNow experience with CSM and HR products a real plus
- Accreditations / certifications in ServiceNow System Administrator and products such as Discovery,Service Mapping,and ITSM are preferred
Delivery of consulting services to install, configure, and integrate software products from ServiceNow Develop custom software solutions as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Support the development and growth of the services
Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations
Knowledge in IT Operations Management, Service Management, and ITIL foundation is critical.
Provide value based assessments and workshops to help the customer maximize business results from ServiceNow software.
Excellent verbal and written communication skills required.
Qualifications
Expertise and/or experience with ServiceNow ITSM and ITOM products are required ServiceNow experience with CSM and HR products a real plus
Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, and ITSM are preferred
2-5 years in a consulting position, delivering software implementation engagements
Experience in multiple application architectures and supporting technologies
Expertise with scripting languages such as PERL, JavaScript, Python, and Shell
Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
Thorough knowledge and/or experience with Operating Systems (Linux, Windows)
Knowledge of networking concepts such as IP Addressing, Firewalls, ports
Knowledge of relational databases (MySQL, MSSQL, Oracle)
ITIL knowledge with the ability to relate concepts to implementation strategies
Experience with ROI / value propositions for customers software implementation
Excellent communications skills required ? verbally with all levels of customer IT and business management as well as written with technical assessments and project related reports
Consultative skills for software service delivery to lead customers to improve their processes and organizational models
📌 ServiceNow Technical Consultant (Chennai)
🏢 Kyros Technologies
📍 Chennai
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