A. Job Functions

- Service plan sales / Spares Business

- Customer Experience

- Customer / OEM - Relationship Management

- Sales trend analysis and reporting

B. Key Tasks

- Nurturing relationships with OEMs & customers to retain loyalty whilst developing customer service opportunities

- Meeting Service sales targets for order / Invoicing / collection

- Proactive sales of service plans within / under warranty for PAN India (Current Contract Business Acquisition) to ensure service revenue from end user, OEM and distributors.

- Manage complete quote to cash process and update in CRM

- Identification of up-sale and cross-sale opportunities

- Develop commercial agreements & product portfolio with OEMs, key accounts

- Travelling, Meeting, and assisting OEMs & customers time to time for developing relations and managing sales of service plans

- Taking feedback & customer experience through regular connect calls

- Regular connect with OEMs & Customers to enhance customer experience





- Maintaining records of Gas Generator locations and warranty registrations

- Updating CRM system SAP with all relevant customer information and orders

- Accurately preparing and recording sales orders and invoices using the companys ERP system

- Working closely with Peak service departments in logistically organising the facilitation of maintenance contracts

C.

Skills Required:

- Knowledge of Sales process and able to drive commercial discussions.

- Self-motivated with the capacity to plan time effectively & prioritise.

- Communication able to communicate clearly and accurately by adopting a range of styles at all levels of organisation.

- Resilience remains effective in the face of pressure.

- Results driven, ability to manage personal and collective team targets

📌 Service Sales Trainee (Hyderabad)
🏢 Peak Scientific
📍 Hyderabad