- Regular review of open complaints and ensure response time and its closure as per SLAs
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- Achieve Revenue generation targets.
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- Ensure Preventive Maintenance adherence and audit quality of Service on regular basis.
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- Maintain Customer i-base hygiene and regularly update end user data in system
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- To drive customer engagement and high CSI. Building solid relationship with Customers by ensuring timely maintenance and addressing the concerns proactively.
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- Ensure timely submission & processing of Invoices of Channel Partners, return of defective spares, warranty & other claims settlement.
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- Competitors and market feedback on time to HQ.
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- System and process implementation at all channel partners
Short Info
- Posted: 0 day(s) ago
- Location: Ghaziabad
- Qualifications: Diploma/ B.E./ B.Tech
- Experience: 3 Years - 0 Months To 9 Years - 0 Months
📌 Service Delivery Executive (Ghaziabad)
🏢 Blue Star India
📍 Ghaziabad
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