18 Oct
|
LamaR Tours u0026 Travels
|
Kochi
18 Oct
LamaR Tours u0026 Travels
Kochi
About Lamar Tours and Travels
Lamar Tours and Travels is an international travel and tourism company dedicated to creating seamless, memorable, and personalized travel experiences for clients worldwide. We are looking for a energetic, experienced, and customer-focused Senior Travel Consultant to join our growing team.
The ideal candidate will bring strong expertise in domestic and international travel planning, holiday package customization, flight reservations, travel operations, and customer relationship management. We seek a proactive professional with a passion for travel, a commitment to exceptional customer service, and the ability to turn customer requirements into well-planned travel experiences.
If you are enthusiastic about exploring destinations, building lasting client relationships, and driving business growth, we invite you to be part of our journey!
Key Responsibilities
- Sales and Business Development: Conduct telesales, make outbound calls, generate leads, convert inquiries into bookings, and achieve sales targets.
- Travel Planning and Package Design: Plan, design, and customize attractive domestic and international holiday packages tailored to clients’ preferences, budgets, and travel goals.
- Reservations and Travel Arrangements: Manage flight bookings, hotel reservations, sightseeing tours, airport transfers, and other travel-related services with accuracy and efficiency.
- Quotations and Itinerary Development: Prepare competitive quotations, detailed travel itineraries, and professional proposals that deliver value and meet client expectations.
- Visa and Travel Documentation: Guide clients on visa requirements, travel documentation, and relevant formalities to ensure smooth travel preparation.
- Customer Service and Booking Management: Handle customer inquiries, reservations,
cancellations, amendments, and post-booking assistance while maintaining high service standards.
- CRM and Lead Management: Utilize CRM systems to manage customer databases, sales leads, follow-ups, bookings, and client communications effectively.
- Documentation and Payment Follow-ups: Maintain accurate booking records, customer details, quotations, payment updates, and other essential travel documentation.
- Operational Excellence: Coordinate all travel arrangements proactively, resolve service-related issues, and ensure timely and seamless delivery of travel services.
Candidate Requirements
- 2–5 years of relevant experience in the travel and tourism industry, preferably in a travel consultancy or tour operations role.
- Strong knowledge of domestic and international destinations, travel trends, and holiday packages.
- Proven hands-on experience in flight reservations, travel planning, and tour operations.
- Practical experience with CRM software, customer databases, lead management, and travel booking systems.
- Proficiency in computer applications, email communication, spreadsheets, and online reservation platforms.
- Excellent communication, negotiation, customer service, and interpersonal skills.
- Strong organizational and coordination abilities, with the capacity to manage multiple bookings and meet deadlines.
- A proactive, solution-oriented mindset with exceptional attention to detail.
- A professional attitude, a customer-first approach, and a genuine passion for the travel industry.
- The ability to work independently, collaborate effectively, and contribute to overall business growth.
Preferred Qualifications and Skills
- A bachelor’s degree in Travel and Tourism, Hospitality Management, Business Administration, or a related field is a plus.
- Experience with Global Distribution Systems (GDS), such as Amadeus, Galileo, or Sabre, is a plus.
- Good knowledge of international holiday packages, visa procedures, and travel documentation.
- Experience with CRM platforms, sales pipelines, lead tracking, and customer follow-up systems.
- Strong sales, negotiation, upselling, and client relationship management capabilities.
- The ability to identify current business opportunities, build customer loyalty, and achieve sales objectives.
- A self-motivated and growth-oriented approach, with the confidence to take ownership of responsibilities and deliver results.
Why Join Lamar Tours and Travels? At Lamar Tours and Travels, we believe that exceptional travel experiences begin with exceptional people. This is an opportunity to work in a dynamic international travel environment, strengthen your industry expertise, build meaningful client relationships, and play an active role in our continued growth.
We welcome passionate travel professionals who are ready to take initiative, deliver outstanding service, and make every journey a memorable experience.
Are you ready to turn your passion for travel into meaningful career growth? Join Lamar Tours and Travels and help us take our customers’ travel experiences to the next level!
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Senior Travel Consultant (Kochi)
🏢 LamaR Tours u0026 Travels
📍 Kochi