Role & responsibilities

- Perform service, preventive maintenance, and corrective actions on Air-Cooled and Water-Cooled Chillers, including screw, scroll, and centrifugal systems.
- Diagnose and troubleshoot mechanical, electrical, and control-related issues in chiller and HVAC systems.
- Conduct chiller start-up, commissioning, performance testing, and system optimization.
- Manage site execution for data center cooling projects, including planning, installation oversight, and coordination with contractors and OEM teams.
- Support upgrades, retrofits, and energy-efficiency improvements in existing data centre cooling infrastructure.
- Review technical drawings, submittals, and project documents for accuracy and compliance.
- Maintain detailed service reports, performance logs, and documentation for all equipment.
- Ensure strict adherence to safety standards, regulatory requirements, and customer operational protocols.
- Provide technical guidance and mentorship to junior engineers and technicians.
- Interface with customers regularly to provide updates, clarify technical issues, and ensure completion of service and project tasks.
- Participate in root-cause analysis and implement corrective and preventive actions for recurring issues.
- Coordinate with internal teams (sales, project management, engineering)



for seamless service and project delivery.

- Timely submission of Root cause analysis & 8D reports to customers

- Willing to work in Shift available to work on Holidays & public holidays to meet agreed SLA

- Monthly MOR, Quarterly QBR meetings required to be attended with DC customers

Preferred candidate profile

- Diploma or Bachelors degree in Mechanical Engineering, Electrical Engineering, or relevant technical field.
- 5–10 years of hands-on experience servicing Air-Cooled and Water-Cooled Chillers, preferably in data centre applications.
- Strong knowledge of refrigeration cycles, HVAC controls, BMS/EMS integration, and cooling redundancy concepts.

- Experience in project execution, installation supervision, and commissioning of HVAC equipment.

- Ability to read and interpret technical drawings, wiring diagrams, P&IDs;, and equipment manuals.
- Proficient in diagnosing mechanical, electrical, and control faults using service tools and diagnostic software.
- Strong customer communication skills and ability to work in critical data centre environments.
- Familiarity with safety standards and industry best practices.
- Valuable problem-solving skills and ability to work independently with minimal supervision.

📌 Senior Service Engineer (Hyderabad)
🏢 CIEL HR
📍 Hyderabad