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Senior Product Manager | HCL Technologies

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1657282BR

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Senior Product Manager

Product Manager / Product Owner L3

c. : Product Manager / Product Owner

Product Managers are the voice of the customer and responsible for defining and championing the vision, strategy, and roadmap for our products. They collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to bring innovative and user-centric products to market.

Responsibilities

- Market Awareness & Competitive Analysis:

Conduct thorough market research to understand customer needs,

industry trends, and competitive landscape.

Identify opportunities and unmet needs in the market.

Analyze competitor products and strategies to identify strengths,

weaknesses, and potential differentiators.

Stay informed about new technologies and their potential impact on the product.

Share market insights and competitive analysis with the team to inform product strategy and development.

- Requirement Specifications:

Gather and prioritize product requirements from various sources, including customer feedback, market research, and internal stakeholders.

Define and document detailed user stories, acceptance criteria, and use cases.

Create and maintain a prioritized product backlog that aligns with the product vision and roadmap.

Clearly communicate product requirements to the development team through user stories, specifications, and presentations.

Collaborate with UX/UI designers to create intuitive and user-friendly interfaces.

- Planning and Prioritization:

Develop and maintain a product roadmap that outlines the long-term vision and strategic direction for the product.

Prioritize features and initiatives based on their value to the customer,

business impact, and technical feasibility.

Classification: Internal

Define and track key performance indicators (KPIs) to measure product success.

Create and manage product release plans, ensuring timely and effective product launches.

Collaborate with engineering and marketing teams to plan and execute product launches and go-to-market strategies.

- Tracking Development & Release:

Actively participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews.

Monitor and track the progress of product development, ensuring that projects stay on schedule and within budget.

Collaborate with the development team to resolve issues and remove roadblocks.

Conduct product testing and quality assurance to ensure that the product meets the defined requirements and quality standards.

Oversee the release process, ensuring that new features and updates are launched smoothly and effectively.

Monitor post-release performance and gather customer feedback to identify areas for improvement.

5 Essential requirements:

BE/B. Tech and MBA (IT/Operations)

Minimum IT experience required is 5 7 years out of which at least 2 4 years in ITIL process functional consulting domain or at least 3 5 years ITIL Process owner/manager experience

Hands-on work experience on at least one Service Management tools like BMC Remedy, BMC Remedyforce, ServiceNow, HPSM or any other equivalent industry standard ITSM tool

Strong analytical, documentation and presentation skills

Strong understanding of agile development methodologies.

Ability to work independently and as part of a cross-functional team

Proven people management skills for Small teams

Excellent English communication skills, both written and verbal, including business writing skills

Customer and service focused approach

Experience of performance data analysis of ITIL processes

ITIL Expert/Intermediate/Foundation modules Certified

Classification: Internal

Designation

Senior Product Manager I

(Posting).

Product Manager / Product Owner L3 c.

: Product Manager / Product Owner Product Managers are the voice of the customer and responsible for defining and championing the vision, strategy,



and roadmap for our products. They collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to bring cutting-edge and user-centric products to market.

Responsibilities: 1.

Market

Awareness & Competitive Analysis: Conduct thorough market research to understand customer needs, industry trends, and competitive landscape. Identify opportunities and unmet needs in the market. Analyze competitor products and strategies to identify strengths, weaknesses, and potential differentiators. Stay informed about new technologies and their potential impact on the product. Share market insights and competitive analysis with the team to inform product strategy and development. 2.

Requirement Specifications: Gather and prioritize product requirements from various sources, including customer feedback, market research, and internal stakeholders. Define and document detailed user stories, acceptance criteria, and use cases. Create and maintain a prioritized product backlog that aligns with the product vision and roadmap. Clearly communicate product requirements to the development team through user stories, specifications, and presentations. Collaborate with UX/UI designers to create intuitive and user-friendly interfaces. 3.

Planning and Prioritization: Develop and maintain a product roadmap that outlines the long-term vision and strategic direction for the product. Prioritize features and initiatives based on their value to the customer, business impact, and technical feasibility.Classification: Internal Define and track key performance indicators (KPIs) to measure product success. Create and manage product release plans, ensuring timely and effective product launches. Collaborate with engineering and marketing teams to plan and execute product launches and go-to-market strategies. 4.

Tracking

Development & Release: Actively participate in agile development processes, including sprint planning, daily stand-ups, and sprint reviews. Monitor and track the progress of product development, ensuring that projects stay on schedule and within budget. Collaborate with the development team to resolve issues and remove roadblocks. Conduct product testing and quality assurance to ensure that the product meets the defined requirements and quality standards. Oversee the release process, ensuring that new features and updates are launched smoothly and effectively. Monitor post-release performance and gather customer feedback to identify areas for improvement. 5 Essential requirements: BE/B. Tech and MBA (IT/Operations) Minimum IT experience required is 5 7 years out of which at least 2 4 years in ITIL process functional consulting domain or at least 3 5 years ITIL Process owner/manager experience Hands-on work experience on at least one Service Management tools like BMC Remedy, BMC Remedyforce, ServiceNow, HPSM or any other equivalent industry standard ITSM tool Strong analytical, documentation and presentation skills Strong understanding of agile development methodologies. Ability to work independently and as part of a cross-functional team Proven people management skills for Small teams Excellent English communication skills, both written and verbal, including business writing skills Customer and service focused approach Experience of performance data analysis of ITIL processes ITIL Expert/Intermediate/Foundation modules CertifiedClassification: Internal

Experience

5-9 Years

Qualification

Bachelor of Technology/ Engineering

No. of Positions

1

Location

Noida

Skill (Primary)

Cloud Services-Platform Engineering-Product Management

Senior Product Manager | HCL Technologies

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📌 Senior Product Manager I (India)
🏢 HCL Technologies
📍 India