Responsibilities

Learning Technology Innovation & Platform Operations

Technical execution, optimization, and scalability of NIQ’s learning ecosystem.

- Support the design, implementation, configuration, testing, and launch of a new Learning Experience Platform (LXP).
- Optimize learning content discoverability through platform configuration, audience segmentation, content taxonomy and metadata, and connections to related learning technologies.
- Leverage HTML, CSS, and code snippets to maintain platform front-end customizations and enhance learner-facing experiences.
- Partner with external vendors and NIQ technology, platform, & UX teams to implement integrations, platform enhancements, and escalate technical troubleshooting.
- Partner with NIQ AI & Technology teams to leverage AI, automation, and emerging technologies to streamline content creation, governance processes, and maintenance workflows
- Maintain and collect priorities for the learning technology product roadmap, translating learner and business needs into platform improvements and technical requirements.
- Troubleshoot advanced learning technology issues, including learner access, SCORM/xAPI, rendering, completion tracking, integrations, and content interoperability.
- Test recent platform capabilities, releases, integrations, and technical enhancements and identify opportunities to improve scalability and reliability.
- Contribute to ongoing platform administration, including content setup, publishing, QA, troubleshooting, and learner support, and maintain documentation to ensure continuity across the team.

Qualifications

- Bachelor’s degree or equivalent practical experience in Learning Technology,



Information Systems, Computer Science, Digital Technology, or a related field.
- 7+ years of experience in learning, customer education, enablement, or learning technology within a global SaaS or technology-driven organization
- 3+ years experience administering or configuring learning platforms (LMSs/LXPs)
- Demonstrated experience translating business requirements into scalable technical solutions and partnering effectively with technology, engineering, vendors, and cross-functional stakeholders.
- Strong technical problem-solving and systems thinking, with the ability to work across interconnected platforms and technologies.
- Experience supporting or leading complex technology implementations, enhancements, or platform optimization initiatives.
- Fluency in written and spoken English, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders.

Core Technical Skills
- LMS/LXP platforms such as Skilljar, Workday, or Docebo, including configuration, administration, and SCORM/xAPI troubleshooting
- HTML and CSS
- APIs, integrations, data workflows, and automation
- AI and automation tools such as Copilot, Claude, and Power Automate
- Content architecture and discoverability, including metadata, taxonomy, segmentation, and search optimization

Nice to have:
- JavaScript, JSON, Python, or other scripting experience
- Front-end development or technical prototyping experience
- Experience implementing a new enterprise learning platform
- Experience with SaaS platforms, digital adoption tools, and content management systems
- Experience with reporting and analytics tools such as Power BI

📌 Senior Learning Technology & Innovation Consultant (Pune)
🏢 Nielseniq
📍 Pune