We’re hiring | Senior Executive – Sales & Reservations

Hostie Holiday Homes | Gurgaon | Full-time, on-site

Do you enjoy helping guests find the right holiday home—and turning an enquiry into a confirmed booking?

Hostie manages a curated portfolio of holiday homes, villas, farm stays and serviced apartments. We’re looking for a proactive Sales & Reservations professional to help grow our bookings and deliver a thoughtful, responsive experience from the very first interaction.

The Role

You will own the sales journey from enquiry to booking: understanding guest requirements, recommending suitable properties, sharing proposals, following up consistently and closing reservations.

Key responsibilities

- Handle incoming enquiries through phone, WhatsApp, our website, social media and booking platforms.
- Understand guests’ requirements, budgets and occasions, and recommend the most suitable properties and experiences.
- Prepare clear, accurate quotations and confidently explain pricing, inclusions and booking policies.
- Take ownership of follow-ups—keep every promising enquiry moving towards a decision.
- Convert enquiries into confirmed bookings while working within approved pricing and discount guidelines.
- Maintain an accurate enquiry tracker or CRM, recording conversations, booking potential, next actions and reasons for lost business.
- Manage availability, reservations, payment follow-ups and booking confirmations with attention to detail.
- Coordinate with operations teams to ensure a smooth handover of guest requirements and commitments.
- Build repeat business through guest relationships and thoughtful outreach to past guests.




- Track sales performance and share practical insights on guest demand, pricing objections and missed opportunities.

Who we’re looking for

- Ideally 2–5 years of experience in hospitality sales, reservations, holiday rentals, travel sales or a closely related role.
- A demonstrated ability to convert enquiries and achieve sales targets.
- Clear, confident spoken and written communication in English and Hindi.
- Strong follow-up discipline, negotiation skills and attention to detail.
- Comfort speaking with families, groups and corporate clients.
- Working knowledge of Excel or Google Sheets and confidence using WhatsApp Business and CRM tools.
- Experience with Airbnb, Booking.com, channel managers or property management systems is an advantage.
- Willingness to work rostered weekends and holidays, with weekly offs as scheduled.

What success looks like

Prompt responses, consistent follow-ups, stronger booking conversion, accurate records and guests who feel well guided throughout the booking process.

Why Hostie?

A hands-on role in a growing hospitality business, with direct exposure to the founder, a distinctive property portfolio and the prospect to take on broader sales responsibilities as you demonstrate results.

Compensation: Based on experience and demonstrated sales capability.

Interested?

Apply through LinkedIn or send a direct message with your CV and a brief note covering:

- Your relevant sales or reservations experience
- A sales target or booking result you have achieved
- Your current location and notice period

- #Hiring #HospitalityJobs #Reservations #TravelSales #GurgaonJobs #Hostie

Interested applicants may reach @ (phone hidden)

📌 Senior Executive (Gurugram)
🏢 Hostie - Boutique travel homes
📍 Gurugram