Hiring: Customer Associate / Senior Customer Associate / Trainee Customer Associate / Hostess Industry: Food & Beverage (F&B;) – Hospitality Department: Operations Job Location: Bengaluru Employment Type: Full-Time Job DescriptionWe are looking for enthusiastic, customer-focused, and service-oriented individuals to join our hospitality team. Candidates will be responsible for delivering excellent guest experiences and ensuring smooth restaurant and outlet operations. Key ResponsibilitiesWelcome and greet guests warmly and professionally.
Manage guest seating, table allocation, and reservations. Explain menu items, food and beverage options, and ongoing promotions. Take orders accurately and coordinate with kitchen and bar teams. Ensure timely service and maintain guest satisfaction.
Handle guest queries and complaints professionally. Maintain cleanliness, hygiene, grooming, and service standards. Assist with billing, upselling, and suggestive selling. Support daily outlet operations and coordinate with team members.
For senior roles, guide junior staff and support service coordination.
Eligibility & RequirementsFreshers and experienced candidates can apply.
Experience in restaurants, pubs, bars, breweries, hotels, or other hospitality outlets is preferred. Good communication and interpersonal skills. Pleasant personality, qualified grooming, and a customer-friendly attitude. Ability to work in rotational shifts, including weekends and holidays. Willingness to learn and work in a fast-paced environment.
Role Requirements Trainee Customer Associate: Freshers welcome; training will be provided.
Customer Associate: Experience in guest service is preferred.
Senior Customer Associate: Relevant F&B; experience and the ability to guide junior team members.
Hostess: Strong communication skills and the ability to manage guest greetings, reservations, and seating arrangements. Key SkillsCustomer Service | Guest Relations | Communication Skills | Restaurant Operations | Hospitality | Upselling | Teamwork | Guest Handling Interested candidates can apply now!