Senior CRM Manager (Mumbai)

Senior CRM Manager (Mumbai)

18 Oct
|
MAYFAIR HOUSING
|
Mumbai

18 Oct

MAYFAIR HOUSING

Mumbai

Roles and Responsibilities :

- Manage a portfolio of clients to ensure high levels of satisfaction and retention.

- Provide exceptional post-sales support to customers, resolving issues promptly and efficiently.

- Develop strong relationships with clients through regular communication, ensuring their needs are met and expectations are managed.

- Collaborate with internal teams to resolve complex customer complaints and improve overall customer experience.

Job Requirements :

- 3-16 years' experience in IT services & consulting industry.

- Solid background in customer relationship management, including pre-sales and post-sales support.

- Excellent customer service skills with ability to handle multiple priorities simultaneously.

📌 Senior CRM Manager (Mumbai)
🏢 MAYFAIR HOUSING
📍 Mumbai

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