- Perform pre-call analysis and check status by calling the payer or using IVR or web portal services.
- Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference.
- Record after-call actions and perform post-call analysis for the claim follow-up.
- Assess and resolve inquiries, requests, and complaints through calling to ensure that customer inquiries are resolved at the first point of contact.
- Provide accurate product/service information to the customer; research available documentation, including authorization, nursing notes, and medical documentation on the client's systems; and interpret explanations of benefits received, etc., prior to making the call.
- Perform analysis of accounts receivable data and understand the reasons for underpayment, days in AR, and top denial reasons; use appropriate codes to be used in documentation of the reasons for denials / underpayments.
Requirements:
- HSC/bachelor's degree in any discipline.
- Good communication and analytical skills.
- Strong knowledge of medical billing concepts.
- Ready to work in night shifts.
Education: HSC/Graduate (Any stream)
Shift: Night shift
Perks and benefits
- Night shift allowance
- Home Drop Facility, Free Dinner Facility
- 5 days working (Monday to Friday),
- Performance-based incentives
- Shift: 5:30 PM to 2:30 AM
Perks
- Food provided
- Health insurance
- Provident Fund
- 1-way cab (Drop)
- Saturday and Sunday Week Off
HR Ranjeet: WhatsApp at (phone hidden).
📌 Senior Ar Associate (Nashik)
🏢 TRIARQ
📍 Nashik
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