Senior Academic Counselor (Madurai)

Senior Academic Counselor (Madurai)

18 Oct
|
Dreamzone
|
Madurai

18 Oct

Dreamzone

Madurai

Job Title: Senior Executive – Customer Service

Location: Madurai

Division/Dept: SALES

Reports to: Leader - Sales. (Or the Asst. Manager/ centre Manager/ Business Manager in case of no leader)

Timings: Full time

Duties and Responsibilities:

· Responsible for calling and following leads generated through marketing activity and ensure maximum walk-ins from the same to achieve the set target.

· Maintain a proper sales record of all these leads and their status

· Handle walk-in enquiry, counsel them and provide them with details regarding our products and enable and ensure their admission to achieve the set targets

· Maintain a proper sales record of all admissions, fee paid and paid receipt to all customers

· Responsible for safe keep of the cash, cheque, DD or credit card pay-slip that the customer have provided as payment and handling them over to the accounts department with proper details

· Responsible to maintain, flow up and collect payments every month

· Responsible to sort out students queries or support them whenever they request for the same.

· Responsible to provide the admitted students with necessary reference materials and learning kit and also maintain a proper record for the same





· Responsible to distribute the referral incentive to students concerned and maintain records of the same.

· Support team building and training of new recruit into the department

· To maintain a clean, decent, friendly and peaceful work environment to ensure customer satisfaction and delight

· To participate in seminars, workshops and activities conducted by the company both in-house and outside

· To support company sponsored events and activities

· To be a part of all training activities conducted by the company for its employee

· Responsible to come up with current ideas to reach out, create oppurtunities and to keep in touch with the market

· To effectively participate and in all marketing related activities

· To be update on all offerings, related subjects, price points and processes

Qualifications:

· Any Degree with +3years experience.

· Good communication skills and computer knowledge

· Well Groomed

Scope of Growth:

· Can be promoted to Leader – Sales with proper experience and achievements.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Senior Academic Counselor (Madurai)
🏢 Dreamzone
📍 Madurai

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