Job highlights

- Skills required: . Proficiency in developing / debugging SDKs or device drivers using C++
- A minimum of 5+ years of experience in software engineering and debugging
- Basic familiarity with SONiC is preferred but not required
- Preferred Qualifications
- Experience with SONiC,SAI,and ASIC SDKs is an advantage

About Trantor: Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE engagement model, we operate as a seamless extension of our client s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries.

We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.

SDK - Customer Support Developer

We are looking for an experienced and motivated SDK Developer to join our Network Technology team. In this customer-facing role, you will support Cisco s Silicon One SDK and work closely with internal development teams and customers. The ideal candidate is a robust communicator with exceptional debugging skills, ready to tackle complex issues under pressure.

Job Role & Responsibilities

- Engage in the programming and troubleshooting of Linux/C++ SDKs for Cisco Silicon One -based devices.
- Analyze customer-reported issues, reproduce bugs, and implement fixes using advanced debugging techniques.
- Interact directly with customers, providing high-quality support to diagnose and troubleshoot issues.
- Perform code analysis, review logs,



and trace issues to provide actionable solutions.
- Conduct unit testing and integration testing as part of the debugging and troubleshooting process.
- Use techniques such as breakpoints, binary search, memory debugging, and core dump analysis to solve problems.
- Collaborate with Cisco R&D; teams to escalate issues and ensure seamless integration between hardware and software.
- Maintain version control for debugging purposes and isolate external dependencies.

Skills required:

- Proficiency in developing/debugging SDKs or device drivers using C++.
- Strong debugging skills, including log analysis, usage of logging/tracing, core dump examination, and static analysis.
- A minimum of 5+ years of experience in software engineering and debugging.
- Excellent communication skills, with the ability to interact confidently with customers and stakeholders.
- Ability to work under pressure, maintain composure, and deliver solutions in time-critical customer-facing situations.
- Experience with network processors, particularly Ciscos Silicon One, is a plus.
- Basic familiarity with SONiC is preferred but not required.
- Knowledge of network protocols (Ethernet, TCP/IP) and communication protocols (I2C, SPI, USART, PCI) is a plus.

Preferred Qualifications

- Experience with SONiC, SAI, and ASIC SDKs is an advantage.
- Experience with Makefiles, Linux environments, and ARM microcontrollers.
- Familiarity with additional programming languages such as Python and tools like SWIG.

Ability to conduct code reviews and optimize performance through integration with different Cisco systems. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 SDK - Customer Support Developer (Noida)
🏢 Trantor
📍 Noida