Job Summary

We are looking for a dynamic, result-oriented, and customer-focused Sales Manager to drive sales and business development for our hotel and resort. The ideal candidate will be responsible for increasing room bookings, generating corporate business, developing strategic partnerships, managing client relationships, and maximizing revenue through effective sales and marketing strategies.

We are looking for a confident professional with excellent communication, negotiation, and relationship-building skills who can identify new business opportunities and achieve sales targets in the hospitality industry.

Key Responsibilities1. Sales & Business Development

- Develop and implement sales strategies to increase hotel and resort bookings and overall revenue.
- Identify and approach potential corporate clients, travel agencies, tour operators, event planners, and other business partners.
- Generate leads and convert prospective clients into confirmed bookings.
- Achieve monthly and quarterly sales targets.
- Explore recent business opportunities to increase room occupancy and revenue.

1. Corporate Sales & Client Relationship Management

- Build and maintain strong relationships with corporate companies, local businesses, travel agents, and other key clients.
- Conduct client meetings, sales calls, presentations, and property visits.
- Develop corporate tie-ups, negotiated rates, and long-term business partnerships.
- Maintain regular follow-ups with existing and prospective clients.
- Ensure excellent client satisfaction and encourage repeat business.

1. Hotel & Resort Marketing

- Promote hotel rooms, resort packages, banquet facilities, events, dining, and other available services.
- Coordinate promotional campaigns, seasonal offers,



and special packages.
- Work with the marketing team to improve brand visibility and generate sales leads.
- Identify opportunities through digital platforms, social media, travel portals, and local marketing initiatives.

1. Banquet, Events & Group Bookings

- Generate business for weddings, corporate meetings, conferences, birthday parties, social gatherings, and other events, where applicable.
- Coordinate with the operations and banquet teams to prepare proposals and customized packages.
- Handle client inquiries, site inspections, quotations, negotiations, and booking confirmations.
- Ensure smooth coordination between the sales team and hotel operations for successful event execution.

1. Revenue Generation & Reporting

- Monitor sales performance, room bookings, occupancy trends, and revenue targets.
- Prepare daily, weekly, and monthly sales reports.
- Maintain a database of leads, clients, follow-ups, and confirmed bookings.
- Analyze market trends and competitor activities to identify new business opportunities.
- Provide regular sales updates and business forecasts to management.

1. Coordination & Customer Service

- Coordinate with the Front Office, Reservations, Food & Beverage, Banquet, and Operations teams to ensure seamless guest service.
- Respond promptly to client inquiries and prepare professional quotations and proposals.




- Handle client concerns and support the team in resolving service-related issues.
- Ensure a professional approach throughout the sales process, from initial inquiry to post-event follow-up.

Qualifications & Experience
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field preferred.
- MBA in Marketing or Sales will be an added advantage.
- 2–5 years of experience in sales, preferably in the hotel, resort, hospitality, travel, or event management industry.
- Proven ability to generate leads, close deals, build client relationships, and achieve sales targets.
- Strong communication, presentation, negotiation, and interpersonal skills.
- Good knowledge of corporate sales, event sales, hotel bookings, and client management.
- Proficiency in MS Office, email communication, and CRM or sales management tools.
- Willingness to travel locally for client meetings and business development, as required.

Required Skills
- Hotel & Resort Sales
- Corporate Sales & Business Development
- Lead Generation & Conversion
- Client Relationship Management
- Negotiation & Closing Skills
- Banquet & Event Sales
- Marketing & Promotion
- Revenue Generation
- Sales Reporting & Forecasting
- Communication & Presentation Skills

What We Offer
- Competitive salary based on qualifications and experience.
- Performance-based incentives, subject to company policy.
- Opportunity to grow with an expanding hospitality business.
- A professional and supportive work environment.
- Opportunities to build strong corporate and hospitality industry relationships.

Pay: ₹14,000.00 - ₹16,000.00 per month

Work Location: In person

📌 Sales Manager (Bhilai)
🏢 Riviera Resort
📍 Bhilai