- Revenue & Sales Growth: Achieve and exceed assigned sales targets for rooms, corporate accounts, travel trade, and Meetings, Incentives, Conferences, and Exhibitions (MICE). [1]
- New Business Development: Identify and pursue current accounts through proactive sales calls, cold calling, networking, site inspections, and industry trade shows. [1, 2]
- Account Management: Nurture relationships with corporate clients, tour operators, Destination Management Companies (DMCs), and travel agents. [1]
- Contract Negotiation: Negotiate room rates, group blocks, banquet requirements, and commercial terms in line with hotel pricing strategies. [1]
- Cross-Departmental Coordination: Work with banquets, front office, and operations teams to ensure flawless execution of group bookings and events. [1]
- Market Analysis: Monitor competitor pricing, track market trends, and report sales forecasts and performance metrics to senior management. [1]