- Handle customer enquiries through phone calls, WhatsApp, and other communication channels.
- Explain Apple device repair services, products, accessories, and IT solutions to customers.
- Follow up with leads and prospective customers to generate sales.
- Understand customer requirements and recommend suitable products or services.
- Convert enquiries into sales and achieve assigned sales targets.
- Maintain customer details, sales records, and follow-up updates in Excel or CRM software.
- Build positive customer relationships and ensure customer satisfaction.
- Coordinate with the technical and front desk teams to provide accurate service information.
Requirements
- Freshers and experienced candidates are welcome to apply.
- Good communication and interpersonal skills.
- Basic sales, negotiation, and customer-handling skills.
- Interest in sales,
customer service, and technology.
- Basic computer knowledge and familiarity with MS Excel or Google Sheets.
- Willingness to learn about Apple products, repair services, and sales processes.
- A positive attitude, confidence, and target-oriented approach.
What We Offer
- Salary based on skills and experience.
- Opportunity to learn about Apple products and repair services.
- Sales incentives based on company policy and performance.
- Career growth opportunities in sales and business development.
- Supportive work setting with on-the-job training.