Sales Executive - Admission Center (Mumbai)

Sales Executive - Admission Center (Mumbai)

18 Oct
|
Sterling Customer Experience
|
Mumbai

18 Oct

Sterling Customer Experience

Mumbai

Roles & Responsibilities

- Make inbound and outbound calls to prospective students, explain courses, fees, and schedules, and generate leads.

- Schedule counselling appointments and follow up with interested prospects.

- Maintain accurate lead details and update statuses in the CRM.

- Coordinate with the admissions/sales team to support conversions and achieve targets.

- Maintain daily calling reports (DCR), conversion updates, and call documentation.

- Address customer queries professionally and ensure a positive customer experience.

Skills & Competencies

- Excellent verbal and written communication skills.

- Solid multitasking, follow-up, and coordination abilities.

- Teamwork, customer handling, and relationship-building skills.

Education & Experience

- Undergraduate or Graduate degree in any discipline.

- 12 years of experience in student counselling, admissions, education sales, or customer-facing roles.

📌 Sales Executive - Admission Center (Mumbai)
🏢 Sterling Customer Experience
📍 Mumbai

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