A Sales Coordinator acts as the central link between a company’s sales representatives, customers, , effective sales operations. Process sales orders, prepare customer quotations and invoices, and track shipments or deliveries.
Key Responsibilities Handle incoming client inquiries via phone, email, or chat, follow up on pending quotes, and resolve service or order issues. [1] CRM & Data Maintenance: Update and maintain client databases, sales pipelines, contracts, and tracking records in CRM or ERP systems. [1] Reporting & Documentation: Prepare daily, weekly, or monthly sales reports, performance dashboards, and management summaries. Cross-Departmental Coordination: Liaise with production, warehousing, or finance teams to verify stock levels, delivery schedules, and credit terms. [1, 2] Sales Team Support: Schedule team meetings, prepare presentation decks, maintain sales.