Job Title: Sales Coordinator – EdTech

Location: Vijayawada, Andhra Pradesh

Department: Sales / Admissions

Employment Type: Full-time

Experience: 1–3 years

Reports to: Sales Manager / Admissions Head

About the Role

We are looking for a Sales Coordinator to support our EdTech sales and admissions team. You will manage student and parent enquiries, coordinate follow-ups, maintain CRM data, assist with course-related documentation, and help ensure a smooth journey from first enquiry to enrollment. The role requires strong communication, follow-up discipline, and comfort working with sales targets and student admissions data.

- Handle inbound enquiries from students, parents, and working professionals through calls, WhatsApp, email, and website leads.
- Qualify leads by understanding the candidate’s education background, career goals, learning needs, budget, and preferred course.
- Assign, route, and follow up on leads using CRM; ensure no enquiry is missed or left unattended.
- Coordinate with sales counsellors/BDEs to schedule counselling calls, demos, webinars, and follow-up meetings.
- Share course details, curriculum, batch schedules, fees, offers, certifications, and career-support information accurately.
- Track lead stages, admission status, pending payments, documentation, and enrollment progress in the CRM.
- Prepare daily/weekly reports on lead volume, follow-ups, conversions, admissions, and revenue pipeline.
- Coordinate with marketing, academic, finance, and student-success teams for onboarding, fee collection,



and post-enrollment support.
- Resolve or escalate student/parent queries related to courses, eligibility, payment, batch timing, or documentation.
- Maintain accurate student records, enrollment documents, invoices, and admission trackers.
- Support sales campaigns, webinars, referral programs, and institutional/partner-led lead generation activities.

Requirements

- Bachelor’s degree in any discipline; Business, Commerce, Marketing, or Education preferred.
- 1–3 years of experience in EdTech sales support, admissions coordination, counselling support, telesales, or customer success.
- Excellent communication skills in English; fluency in Telugu is highly preferred for engaging students and parents in Andhra Pradesh.
- Hands-on experience with CRM tools such as Zoho CRM, Salesforce, LeadSquared, or similar.
- Robust Excel/Google Sheets skills for lead trackers, MIS reports, and sales dashboards.
- Ability to manage multiple leads, follow up consistently, and work in a target-oriented environment.
- Positive, student-first attitude with good problem-solving and escalation-handling skills.

Preferred

- Prior experience in EdTech, coaching, study-abroad, upskilling, online learning, or admissions.
- Familiarity with lead-generation channels such as Meta/Google leads, website forms, WhatsApp campaigns, and referral programs.
- Basic understanding of the student admission funnel: enquiry → counselling → demo → follow-up → payment → enrollment.

Work Location: In person

📌 Sales Cordinator (Vijayawada)
🏢 Datavalley India
📍 Vijayawada