Role Overview

At Nish Hair, we are committed to delivering a bespoke, high-touch client experience that reflects the standards of a premium beauty and hair solutions brand.

This role is designed for individuals who understand that premium retail is not merely transactional, but centred around customer experience. You will be responsible for understanding clients’ needs, providing personalised product recommendations, and ensuring every interaction reflects the brand’s commitment to quality, care, and attention to detail.

As a Retail Sales Consultant, you will play a key role in elevating the in-store journey by combining customer engagement, product expertise, consultative selling, and refined service delivery.

Key Responsibilities

- Client Consultation & Advisory

- Understand clients’ preferences, requirements, and expectations to provide personalised recommendations.
- Guide clients towards suitable hair products and solutions based on their individual needs.

2) Product Expertise & Demonstration
- Develop in-depth knowledge of the brand’s products, including their features, usage, care, and styling.
- Demonstrate products and guide clients through trials to help them make informed purchasing decisions.

3) Sales Excellence
- Drive sales through a consultative, customer-focused approach.
- Achieve sales targets while identifying opportunities for cross-selling and upselling.
- Recommend complementary products and solutions to enhance the overall customer experience.

4) Client Experience & Relationship Management
- Deliver a warm, qualified,



and attentive service experience throughout the customer journey.
- Build strong client relationships to encourage customer loyalty, repeat purchases, and referrals.

5) Visual Merchandising & Store Standards
- Maintain a clean, organised, and visually appealing retail environment.
- Ensure products are presented appropriately in line with brand guidelines and premium store standards.

6) Inventory Management & Stock Coordination
- Monitor stock levels and ensure product availability on the sales floor.
- Coordinate with the relevant teams for stock replenishment and inventory requirements.
- Ensure proper handling, storage, and organisation of products.

Requirements

- Excellent communication and interpersonal skills.
- Strong customer service and relationship-building abilities.
- Professional presentation and grooming.
- Ability to understand customer needs and recommend suitable products confidently.
- A sales-driven mindset with a focus on customer satisfaction and target achievement.
- Attention to detail and the ability to work in a fast-paced, performance-driven retail environment.

Preferred Experience

- Prior 1–3 years of experience in retail sales, beauty, fashion, or premium customer service environments.
- Experience in achieving sales targets, consultative selling, or customer advisory roles is advantageous.
- Candidates with strong interpersonal skills, a customer-first mindset, and a keen interest in the beauty industry will also be considered.

Location

Arpora, Goa

Job Type

Full-Time | Permanent

Pay: Up to ₹35,000.00 per month

Benefits

- Provident Fund

Work Location: In person

📌 Retail Sales Consultant (Arpora)
🏢 Nish Hair
📍 Arpora