Handle inbound customer inquiries via phone, email, and social media; maintain an updated database of active prospects.
- Documentation Support: Draft qualified sales quotations, invoices, purchase orders, and delivery orders for clients.
- Client Relations: Greet walk-in office counter visitors, explain basic product or service offerings clearly, and maintain high client satisfaction rates.
- Sales Coordination: Partner with field sales representatives and managers to compile market data, track competitor details, and handle sales-related logistical coordination.
- Data Entry &
- Record Keeping:
Keep comprehensive digital registers up to date using MS Excel or internal database programs. Organize paper-based filing workflows systematically.
Required Skills &
- Experience
- Education: Bachelor’s degree
- Experience: Fresher/ beginners
- Technical Proficiency: Basic computer knowledge is an added advantage.
- Soft Skills: Proven ability to multitask seamlessly, high attention to detail, and proper discretion when managing confidential client data.