18 Oct
|
Amogham Foods
|
Khammam
18 Oct
Amogham Foods
Khammam
Restaurant Manager
Location: Khammam, Telangana
Department: Restaurant Operations
Reports To: Operations Manager / Management
Key Roles & Responsibilities
1. Restaurant Operations: Manage daily opening, closing, service, kitchen coordination, and overall restaurant functioning.
2. Sales & Revenue: Achieve monthly sales targets, improve average billing through upselling, and increase repeat customers.
3. Food Cost & Inventory: Control food costs, wastage, portion sizes, stock levels, and unauthorised consumption.
4. Customer Experience: Ensure excellent hospitality, resolve complaints, monitor customer feedback, and maintain service standards.
5. Staff Management: Supervise staff attendance, grooming, duty rosters, discipline, training, and productivity.
6. Cash & Billing: Ensure accurate POS billing, daily cash reconciliation, payment verification, and control over discounts and complimentary bills.
7. Food Quality & Hygiene: Maintain food quality, cleanliness, food safety, and compliance with applicable FSSAI requirements.
8. Maintenance: Ensure the upkeep of furniture, equipment, ambience,
and other restaurant assets.
9. Daily Reporting: Submit sales reports, stock reports, wastage details, staff attendance, and cash reconciliation to management.
Key Performance Indicators (KPIs)
- Achievement of monthly sales targets.
- Food cost and wastage control.
- Customer satisfaction and online ratings.
- Staff productivity and discipline.
- Inventory accuracy and cash reconciliation.
- Hygiene and operational compliance.
Qualifications & Experience
- Graduate preferred; hospitality qualification is an advantage.
- 3–5 years of restaurant experience, with managerial experience preferred.
- Knowledge of restaurant operations, food costing, inventory, POS billing, and customer service.
- Robust leadership, communication, and problem-solving skills.
Accountability The Restaurant Manager is responsible for the outlet’s sales, profitability, customer satisfaction, staff performance, inventory control, hygiene, and overall operational efficiency.
📌 Restaurant General Manager (Khammam)
🏢 Amogham Foods
📍 Khammam