Job Summary

Experience: 8-18 years. The BM - Sales will be responsible for leading and managing the sales team to achieve sales targets, drive customer satisfaction, and grow market share. This role demands a strategic thinker with strong leadership skills, excellent knowledge of the building materials industry, and a proven track record in sales management.

The ideal candidate will focus on developing and maintaining relationships with interior designers, individual customers, trade partners, key accounts, and specialized segments such as healthcare and hospitality, office segment and others.

Responsibilities

- Develop and implement sales strategies to meet and exceed sales targets.
- Monitor market trends, competitor activities, and customer preferences to adjust strategies accordingly.
- Collaborate with marketing and product teams to align sales efforts with overall business objectives.
- Build and maintain solid relationships with key customers, including Architects, PMCs, Developers, Interior Designers, individual customers, trade partners, and key accounts.
- Foster long-term relationships to enhance customer loyalty and increase lifetime value.




- Identify new business opportunities and develop strategies to penetrate new markets.
- Establish and monitor customer service metrics to ensure high levels of customer satisfaction.
- Implement feedback mechanisms to gather customer insights and improve service delivery.
- Address and resolve customer issues and complaints promptly and effectively.
- Track and analyze sales performance metrics, including sales targets, customer acquisition, retention rates, and market share.
- Prepare and present regular sales reports to senior management.
- Use data-driven insights to make informed decisions and drive continuous improvement.
- Work closely with other departments, such as marketing, product development, and operations, to ensure cohesive and effective sales strategies.
- Coordinate with logistics and supply chain teams to ensure timely delivery and installation of flooring products.

Key Competencies

- Strategic thinker
- Customer-focused mindset
- Leadership
- Team management
- Customer relationship building
- Problem-solving
- Decision-making
- Results-oriented
- Achieving sales targets

📌 Regional Sales Manager - Flooring (wooden/Vinyl/laminate) (Bengaluru)
🏢 Glan Management Consultancy
📍 Bengaluru